If you’re unable to access your server remotely, the issue might be caused by networking misconfigurations or other underlying problems. In such cases, you can use the provided remote console to connect to your server. The remote console functions as if a monitor were directly connected to your server, giving you access regardless of networking issues.
How you access the remote console depends on the type of server you have:
Legacy Servers & Server Deals (Not in Cloud Panel)
For legacy or value servers that aren’t managed in the Cloud Panel, the IONOS Serial Console provides connection options. For Windows Servers, you can also access the Command Prompt using this guide: IONOS Legacy/Value Server Serial Console